Privacy policy

1. Introduction 

This Privacy Policy outlines the practices that apply to the personal information that we collect about you as a user when you visit or use our website. The request for partial or total correction of personal data can only be made by the interested party who owns the same or their duly accredited legal representative, in accordance with the provisions of the Personal Data Protection Guidelines, which must be observed by the dependencies and entities of the Federal Public Administration in the reception, processing, processing, resolution and notification of requests for correction of personal data made by individuals.

The information that you provide us by filling in the forms published on this page, may be included in the reports that are prepared to monitor the progress of KDNETA LABS LLC, which will be purely statistical and will not include information that identifies you individually, KDNETA LABS LLC which will now be referred to as KDNETA LABS.

We reserve the right to subscribe all users to the newsletter. KDNETA LABS, will inform about any change to the Privacy Policy and Handling of Personal Data. It is suggested to visit this area of ​​the site frequently, in order to stay informed in a timely manner. 

If there are any material changes in the type of information we collect or in the way we use such information, we will obtain your permission before making any changes

2. Customer information 

Your personal information (such as name, email, shipping and billing address, payment details, business name, phone number, IP address, information about orders that you initiate) will be used for the following purposes: to provide the services and products that you asked for; notify you about new services or products that are related to those already contracted or acquired; communicate about changes in them; develop studies and programs that are necessary to determine consumption habits; carry out periodic evaluations of our products and services in order to improve their quality; evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted with you. 

We use some of the personal information you provide to us to make some decisions in an automated way, for example, we use certain personal information (for example, IP addresses or payment information) to automatically block certain potentially fraudulent transactions for a short time.

When do we collect this information? 

We collect this information directly from your device when you use it, we also collect this information when you register on our social networks or ads, or use our Stripe to automatically fill in your payment information. 

When and why do we share this information with third parties? 

KDNETA LABS works with a variety of third parties and service providers to help us deliver Services to clients. 

We may also share your information in the following circumstances: 

- To prevent, investigate or take action with respect to illegal activities, suspected fraud, situations related to potential threats to the physical integrity of any person, violations of our Terms of Service or any other agreement related to the Services, or as required the law. 

- To comply with legal requirements, or to respond to court orders, subpoenas or other requests from public authorities (including to comply with national security or police requirements). 

KDNETA LABS is responsible for all subsequent transfers of personal information to third parties in accordance with the EU and US Privacy Shield framework, the Swiss and US Privacy Shield framework, and the Canadian Personal Information and Electronic Documents Protection Act.

3. Partner information 

Partners are individuals or businesses that have accepted the terms of the KDNETA LABS Partners Program to work with KDNETA LABS to promote the following services

(a) referring clients to KDNETA LABS

(b) developing KDNETA LABS store themes for commercial use

(c) developing applications using the KDNETA LABS Application Interface (API) for merchant use.

What information do we collect from partners and why? 

We collect your name, business name, website, Twitter or other social media, phone number (s), address, business type, email address, PayPal account, and GST / HST number. We use this information to work with you, confirm your identity, contact you, pay you and detect risks, fraud or other similar types of problems. We also use this information to work with you and to offer our Services to your customers. We will also use personal information in other cases where you have given us express permission. 

When do we collect this information? 

We collect this information when you open a partner account, when you register one of your clients for our Services, or when your clients register themselves. We also collect any additional information that you may provide to us.

When and why do we share this information with third parties? 

KDNETA LABS works with various third parties and service providers to help us offer our Services to you, and we may share personal information with them to support them in this regard. 

We may also share your information in the following circumstances: 

- to prevent, investigate or take action with regard to illegal activities, suspected fraud, situations related to potential threats to the physical integrity of any person, violations of our Terms of Service or any other agreement related to the Services, or as required the law. * To help us carry out marketing and / or advertising campaigns. 

- to comply with legal requirements, or to respond to court orders, subpoenas or other requests from public authorities (including to comply with national security or police requirements). 

- Personal information may also be shared with a company that acquires our business, whether through a merger, acquisition, bankruptcy, dissolution, reorganization or other similar transaction or procedure. If this happens, we will post a notice on our home page. 

KDNETA LABS will always request your consent before sharing your personal information with third parties for purposes other than those described in this Section 

KDNETA LABS is responsible for all subsequent transfers of personal information to third parties in accordance with the EU and US Privacy Shield framework, the Swiss and US Privacy Shield framework, and the Canadian Personal Information and Electronic Documents Protection Act.

4. Information from visitors to the KDNETA LABS website and technical service users 

What information do we collect and why?

- While you visit or browse the KDNETA LABS websites, we collect information about the device and browser you use, your network connection, your IP address and information about the cookies installed on your device. We also collect personal information that you submit to us through any messaging feature available on any of our websites ("Messaging Feature").

 - We may also receive personal information when you buy tickets or make other requests to KDNETA LABS through any of our websites. 

- From users of technical service via telephone, we collect your telephone number, audio of the call and other personal information that you provide us during the call. In accordance with our Terms of Service, we may request additional documentation from you during the call to verify your identity. 

- From chat technical service users, we collect your name, email address, information about the device and browser you use, your network connection, your IP address, the chat transcript and other personal information that you provide us during our chat. In accordance with our Terms of Service, we may request additional documentation from you during our chat to verify your identity. 

- From forum users, we collect name, email address, website URL and other personal information that you post. We use this information to verify your account, to offer and improve our Services (including the technical service of your account, if applicable), and to answer any questions you may have.

When do we collect this information? 

We collect this information when you visit the KDNETA LABS websites, use the services offered on our websites or communicate with us by email, web form, instant message, telephone or posting content on our websites (including forums, blogs and by any messaging function). We also collect any additional information that you provide us.

5. Cookie information and similar tracking technologies

What is a cookie? 

A cookie is a small amount of data, which can include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website. 

Why does KDNETA LABS use cookies and similar tracking technology? We use cookies to recognize your device and provide you with a personalized experience on our websites or through the Services. We use cookies to serve personalized ads from Google, Facebook, Bing, SourceKnowledge, and other third-party providers. 

In the same way, KDNETA LABS uses segmentations for the purpose of running marketing campaigns, all the fields of the data collection forms will be mandatory (unless otherwise indicated), in such a way that the omission of any of they will make it impossible for us to attend to your request. 

Cookies are used by our third-party advertising partners to track your previous visits to our websites and other sites on the internet in order to serve you personalized ads. For more information about personalized or behavioral advertising, visit https://www.networkadvertising.org/understanding-online-advertising. 

We may also use web beacons, software development kits, and other automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement. 

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal in your browser.

6. External applications 

The KDNETA LABS platform allows merchants to connect their stores with external applications to modify or offer new functionalities in their store. Unless listed as "Made by KDNETA LABS LLC", KDNETA LABS is not responsible for or has control over how these applications work. Ultimately, merchants can control which applications they choose to use in their stores, and they are responsible for ensuring that they do so in compliance with applicable privacy and data protection requirements. 

7. How long do we store your personal information? 

In general, we store your personal information throughout your relationship with us. For partners, this means that we will have your information until you tell us that you want to end your partner relationship with us. For the customers of our merchants, we generally process information only as a data processor on behalf of our merchants, and it is up to the merchant to determine how long their information will be stored in our systems. 

What do we use this data for? 

These purposes include risk and fraud detection. Once you terminate your relationship with us, we will generally continue to store archived copies of your personal information for legitimate business purposes, as a defense in a contractual claim or for auditing purposes and to comply with the law, except when we receive a request for erasure. valid, or if you are a merchant, if you close your account and your personal information is deleted according to our standard deletion process.

8. How do we keep your personal information safe? 

We comply with industry standards for information security management to safeguard confidential information, such as financial information, intellectual property, employee details, and any other personal information entrusted to us. Our information security systems apply to information technology people, processes and systems on a risk management basis. 

We conduct annual audits to ensure that the handling of your credit card information conforms to industry guidelines. No method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. 

The data collected by KDNETA LABS will be kept as long as the deletion of said data is not requested by the Interested Party. 

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. 

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 9. How to contact KDNETA LABS?

support@kdnetalabsllc.com

714 W 116TH AVE TAMPA, FL 33612

Last update date: 11/03/2020

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